Quality

Quality Certificate

On February 10^th 2002, the Management of João de Freitas Martins, SA. drew up and approved the first version of its Quality Policy. This Policy was distributed to all co-workers and is displayed in all company premises.

The Management stated that the Director General is its representative for all matters related to Quality Management.

Mission

To act as Shipping Agents, offering the highest standards of integrity, quality and professionalism, to grant permanent satisfaction of the client.

Provide solutions to ensure its representations feel identified and its co-workers valued.

João de Freitas Martins, SA. has the prestigious of a secular brand and has always adopted the quality as an important strategic vector of its activity, which is consolidated by the following points:

• Business ethic values based on transparency, honesty, clearness and confidentiality.

• Construction of strong and long-lasting business relationships with its representatives.
• Maintenance of truthful relationships with local authorities.

• Constant progress of its co-workers.

Continuous improvements, optimizing the internal processes in order to provide a more rapid and efficient dealings with clients