Services

ISO 9001.2008 Quality accredited

122 years of experience (established 1888)

Highly specialised and qualified professional team, prepared to understand your special needs and provide constructive suggestions

Modern offices facing Funchal Port:

• 24 hours a day service, every day of the year
• Regular information: Company Portbook information annually updated
• Emergency plan annually updated
• Maximum 24 hours response to any enquiry
• Careful planning of the call
• Uniformed staff
• Punctual attendance upon ships’ arrival
• Prompt response during the call
• Responsability and professionalism issuing Statements of Facts
• Feedback enquiries submitted to the captain, testing the quality of our services
• Accurate and reliable Disbursements Accounts
• Subsidiary company DMC Madeira specialising in shore excursions
• Stable and close relations with Port Authorities

The high level of our service can be proved by the many companies we have represented for so many years, such as: Fred. Olsen Cruise Lines, Hapag Lloyd Seetouristik, Arcalia Shipping, Kristina Cruises, Star Clippers, Oceania Cruises, Royal Caribbean Cruise Lines, Celebrity Cruises,  Hebridean Cruises, Mediterranean Shipping Cruises, among others.

Other Services

- Personal and efficient attendance
- Bunkering brokers
- Fresh water supply
- Garbage collection
- Inland haulage
- Sales efforts and promotions for lines
- Collection of freight and other charges
- Stevedoring operations
- Container control and supervision
- Crew attendance / repatriations
- Spare parts for ships
- Ship chandler
- Shore excursions
- Surveys